Terms and Conditions of Chocucos Tours
- Introduction
Welcome to Chocucos Tours. By hiring our services, you agree to comply with the following terms and conditions. These terms are designed to protect our guides and ensure a safe and enjoyable experience for all our clients.
- Services Offered
Chocucos Tours offers a variety of guided tours, including but not limited to bird watching, sport fishing, night tours, and nature tours. All tours take place in the Caño Negro Wildlife Refuge and its surroundings.
- Reservations and Payments
Reservations must be made through our online system or by directly contacting our guides.
Payment must be completed before the start of the tour. Chocucos Tours is not responsible for tours canceled due to incomplete payments.
Cancellations must be made at least 48 hours in advance to be eligible for a partial refund.
- Customer Responsibilities
Clients must follow all instructions provided by the guides during the tours.
Clients are expected to wear appropriate clothing and equipment for each type of tour, as recommended in the tour description.
Clients are responsible for their personal belongings. Chocucos Tours is not responsible for the loss or damage of luggage and personal tools during the tours.
- Guide Protection
Our guides are trained to provide a safe and professional experience. However, Chocucos Tours is not responsible for accidents or incidents that occur due to client negligence or failure to follow provided instructions.
In case of adverse weather conditions or other unforeseen circumstances, guides have the authority to modify or cancel the tour in the interest of client and guide safety.
Clients must inform the guides of any pre-existing medical conditions that may affect their participation in the tour. Chocucos Tours is not responsible for health problems that arise during the tour.
- Service Limits
Tours are subject to itinerary changes based on species availability, weather conditions, and other variables beyond Chocucos Tours’ control.
On fishing tours, clients must comply with local fishing regulations, including closed seasons. Guides will provide the necessary information and assistance to obtain the required licenses.
Chocucos Tours reserves the right to refuse service to any client displaying inappropriate or dangerous behavior.
- Liability Waiver
Chocucos Tours and its guides are not responsible for injuries, losses, or damages suffered during the tour, except in cases of gross negligence or reckless conduct by the guide.
By participating in our tours, clients agree to assume all risks associated with outdoor activities and release Chocucos Tours and its employees from any claims for damages or liabilities.
- Privacy Policy
Chocucos Tours is committed to protecting our clients’ privacy. Personal information collected during the booking process will be used solely to facilitate the requested services and will not be shared with third parties without the client’s consent.
- Contact
For more information or clarifications, clients can contact us through our website or directly with our guides.
By using our services, you agree to these terms and conditions. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.
